Can I leave reviews for artists I have booked?

Not at the moment; however, we are working on this feature.

Can I see reviews or ratings from other venues?

Not at the moment; however, we are working on this feature.

Are artists vetted before joining the platform?

You can review the artist’s profile before you book, which includes videos and snapshots of their past gigs. We recommend reviewing artist profiles carefully, to ensure you are satisfied with the quality of the act before you book them in.

Do I need to supply equipment for the artist?

When posting your gig, please specify what equipment you have at the venue, and what equipment you need the artist to bring. Provide as much detail as you can in this section as this can help the artist make sure they are prepared for your gig.

Do I need to pay the artist?

Payments are direct between you and the artist, either with cash or via bank transfer. We do not pay artists on your behalf.

How do I delete my account?

To delete your account, please contact us via email on support@just-gig.co.uk.

What is your data retention policy?

Please check our Privacy Policy on www.just-gig.co.uk/privacy-policy.

Where can I find my billing history?

You can find billing history by clicking on your Venue in the Venues tab.

How do I update my venue details?

In the Venues page, select your venue and press Edit. After you have made all your changes, press Save.

How do I reset my password?

On the sign in screen, please select Forgot Password, and follow the instructions to create a new password.