How do I manage or update my upcoming bookings?

The Gigs page shows all confirmed and pending bookings. You can cancel the gig if needed by press Cancel.

What if I need to cancel, amend or reschedule a booking?

Please communicate with the artist if you need to cancel or make changes to an existing booking. You can cancel or post a new gig through the Gigs page.

What happens if an artist cancels last minute?

You can post a new gig to receive new available artists.

Can I set recurring bookings (e.g. every Friday)?

Not at the moment; however, we are working on this feature.

Can I get a refund?

Payments are generally non-refundable but refunds are discretionary, please contact us on support@just-gig.co.uk if you would like to raise any issues.

How do I confirm a booking?

Once your have posted your gig, available artists will apply. You can review their profiles in Review Artists, and select your favourite artists to send your gig to. Once an artist has accepted, the booking is confirmed.

How do I check if an artist is available on a specific date?

Once you have posted your gig, the Review Artists section will only show available artists. Once you send the gig offer to your chosen artist(s), they will re-confirm their availability.

How do I search for available artists?

To view available artists, you will need to post a gig and review the artists. To do this, press New in the Gigs page, and follow the on screen instructions to post your gig.

How far in advance should I book entertainment?

It depends on your requirements; the platform is flexible to allow for booking up to two years in advance and can help with last minute bookings.

Can I communicate with artists before booking them?

No, once you have booked an artist you can contact them using the details provided in Gigs screen.